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Warranty, licences and contract

The warranty template, licences, contract terms, and claims we never make

08 / WARRANTY AND LICENCES

The warranty in writing

A metal downpipe on an outside wall
Stock photo · a downpipe

afterrain · 霽簷防水工程

Warranty template (demo)

Work
Roof waterproofing, full fix
Where
New Taipei, ○○ District (district only)
Extent
20 ping of roof and the parapet inside
Method and materials
Two-coat membrane with fabric, reflective top coat
Period
5 years from acceptance (demo)
Covers
Leaks in the treated area caused by the work
Not covered
Earthquakes or structural movement, other people's work, damage
Follow-up
One check after the first rainy season

Licences

Business registration
Placeholder, filled in at launch
Small civil-works contractor licence
Placeholder; such contractors may take combined works up to NT$7.2m
Interior-works registration
Only for interior works; placeholder

Contract terms (demo)

  • A contract signed at your home after an estimate may be cancelled in writing within 7 days, no reason needed (Consumer Protection Act, Art. 19)
  • 30% on signing, 70% after acceptance (demo terms)
  • Membranes need dry weather: rain moves the dates, time counts dry days
  • Extra work needs written agreement first

What we never claim

  • Lifetime warranty, 100% leak-proof
  • Government-appointed subsidy contractor
  • Rooftop additions need no permit

Under Article 21 of the Fair Trade Act, statements that affect a purchase must be true

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