01
Design and quotes
How is the design fee worked out?
By floor area with a 15-ping minimum (demo); single rooms per space
Can I have the design without the works?
Yes, a design-only contract; take the drawings to a licensed contractor (demo terms)
Will it look like the render?
Renders are simulations; material batches and light differ, so they are labelled apart from finished photos
02
Works and payment
Will the price keep going up?
Every change is a signed change order with item, price and time
How are the works paid?
Five stages: signing, services, joinery, handover, retention (demo split)
Can we live there during the works?
Not for a whole-home renovation; single rooms can be done in phases
03
Licences and warranty
Does the work need a permit?
Spaces open to the public do; homes depend on the ministry and the city, checked when measuring
How do I check you are registered?
Look us up on the national building management system; the numbers on this site are filled in at launch
How long is the warranty?
One year after completion (demo), in writing; damage and appliances excluded
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