Visit FAQ
Beyond the four questions on the one-page site, a few more that come up often. Booking, times and getting here only
Booking and changes
Can I come without booking?
Yes, walk-ins register at reception and wait in turn. Booked patients check in by their time, so busy sessions can mean a longer wait
How do I change a booking?
In this example, use the link in your confirmation to reschedule or cancel; within 24 hours of the visit, contact the clinic directly
Can I book for a family member?
Yes, use their name. Bring that person's NHI card on the day
On the day
What should I bring the first time?
Your NHI card and any medicine bags or a list; the child health booklet for children; fast as instructed before a health check
How long is the wait?
Numbers are called by booked time and check-in order; the screen in the waiting area shows the current number, and busy sessions can mean a wait
Do health checks need fasting?
It depends on the items; the clinic tells you when it confirms the booking. Items that need fasting run in morning sessions only
Getting here and other questions
Is there parking nearby?
Example content: fill in nearby parking and drop-off rules before launch
How can I pay?
Example content: fill in cash, e-payment or other accepted methods before launch
Can I ask about my health on the website?
No. The website and form handle booking, times and directions only; ask the clinical staff about your health during the visit